Communications BP Southern Europe

h3Communications Business Partner, Southern Europe South Africa (Internal Client Communications) /h3h3LOCATION: /h3pItaly, Milan /ph3JOB-TYPE: /h3pFull-time / Hybrid working
- 3 days in office and 2 days from home /ph3ROLE OVERVIEW /h3pThe Communications Business Partner serves as a strategic communications advisor to the Southern Europe South Africa leadership team, helping drive business priorities, organizational change and stakeholder engagement across the region. /ppAs a trusted communications advisor, the role partners closely with regional leadership, country management teams, HR, Service, and other key stakeholders to deliver impactful internal and external communications that align with ADP's business objectives and ESI communication strategy. /ppThe role combines strategic communications planning with hands-on delivery, ensuring consistent, engaging and measurable communications for both associates and clients across multiple countries and cultures. It requires the ability to operate effectively in a matrixed global organization, balancing regional priorities with enterprise-wide communication initiatives. /ph3KEY RESPONSIBILITIES /h3ulliEnsure global communications policies and standards are adhered to and ensure overall quality of all communications. /liliDevelop and execute integrated communication strategies that support business objectives across Southern Europe South Africa and align with the broader ESI communications strategy, localizing ESI messaging and formats as needed. /liliPartner with the GM and HRD for the Country for leadership communication support – content development for 'state of the business' updates, ghost writing, talking points as required, management of town hall events. /liliPartner with the GM and key stakeholders across the business, including HR, Operations, Legal and Compliance, to ensure consistent, timely and effective communications. /liliAct as a trusted communications advisor to regional and country leadership teams, providing strategic counsel on business priorities, transformation initiatives, organizational change and stakeholder engagement. /liliCreate and deliver compelling communication plans and content that drive associate engagement, strengthen leadership visibility and enhance the client experience. /liliWork as active member of the ESI communication team supporting/coaching team members and leading/contributing to ESI wide projects and deliverables as agreed. /liliSupport change management initiatives through effective communication of organizational transformations and fostering employee engagement. /liliMember of the local crisis comms team and responsible for development of local crisis comms in close alignment with relevant stakeholders depending on impact of crisis – corp crisis comms team, ESI comms team, legal, security, GM and local business leads. /liliLead the development of communication campaigns, events, webinars, leadership forums and other engagement initiatives that foster understanding, collaboration and advocacy among associates and clients. /liliTranslate complex business, technical, regulatory or industry topics into clear, engaging and audience-focused clients' communications. /liliManage regional communication calendars and priorities, ensuring alignment between local business needs and enterprise-wide initiatives. /liliPromote communication best practices, governance, brand standards and messaging consistency across all channels and markets. /liliMeasure communication effectiveness through engagement metrics, stakeholder feedback and business outcomes, using insights to continuously improve communication strategies and programs. /liliBuild and maintain strong relationships across a matrixed international organization, influencing stakeholders and driving communications excellence throughout the region. /li /ulh3EXPERIENCE REQUIRED /h3pBachelor's Degree in Communications / English / Journalism / Creative writing or other related field or a combination of relevant work experience and knowledge. /ph3EXPERIENCE/SKILLS REQUIRED /h3ulliMust be fluent in Italian and English. /liliAdvanced/Fluent Spanish (written and spoken) required. /liliSignificant experience in internal, external and crisis communications within an international and matrixed organization. /liliStrong interpersonal skills and comfortable interacting with stakeholders at all levels in a global, matrixed organization. /liliAbility to interact with and influence all levels of management, including senior stakeholders and Executive Leadership team. Experience in advising them on communication and engagement activities and strategy. /liliAbility to maintain full confidentiality on sensitive topics. /liliProactive and independent with hands‑on approach. /liliStrong communicator and presenter with exceptional verbal and written communication skills. /liliHighly organised, with strong project management and time management skills. /liliHigh attention to detail with strong p