Service Sales Support Specialist

6 giorni fa
Bergamo, Lombardia, Italia ABB Tempo pieno
Overview In this role you will support sales and customers through the proposal process, crafting technical and commercial offers for LV/MV solutions. You’ll determine costs, prepare final documentation, and act as the technical focal point across markets. You’ll analyze needs and competitors, oversee profitability, and drive continuous improvement in a hybrid work model. You’ll shape local sales support aligned with ABB’s electrification vision and contribute to growth across multiple countries. Retribuzione / Benefits
* Flexible

working hours
* hybrid work options
* Wellbeing support for employees and their families
* Canteen provided
* Company productivity bonus
* Competitive compensation based on role and location Responsabilità
* Collaborate with Sales and customers during the proposal process to prepare technical descriptions of products and technologies
* Determine costs and prepare final documentation; act as a key technical resource
* Perform lost proposal analysis and recommend future actions
* Prepare technical/commercial offers based on customer specs and directives
* Analyze customer needs and competitor offers using market and Sales insights
* Oversee profitability of proposed solutions and ensure alignment with ABB standards and targets
* Provide world-class technical and commercial support across markets to drive sales growth
* Oversee estimations, bids, and proposals; align with OR KPIs and standards
* Develop and implement local sales support strategy aligned with ELSE vision; monitor and adjust for competitiveness
* Monitor project pipeline, identify opportunities, and enable LV/MV portfolio sales in the area Requisiti fondamentali
* Expertise in LV & MV electrical product portfolios or equivalent circuit breakers, switchgear, and retrofit solutions
* Degree in Engineering or related field (preferred)
* Adept with sales enablement tools and CRM platforms (SAP, Salesforce, or equivalent)
* Experience with multi-country sales coordination and international market dynamics
* Strong communication, negotiation, and stakeholder management skills
* Fluency in Italian and English; additional European languages a plus
* teamworking
* strategic thinking
* driving sales growth
* LV & MV electrical product knowledge
* sales enablement tools
* CRM platforms (SAP, Salesforce)

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