Italian Speakers | Customer Support, Content Moderation

2 mesi fa

Bologna, Emilia-Romagna, Italia FH Collective Academy Tempo pieno
Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon Bologna, Metropolitan City of Bologna, Italy Customer Support
- E Job Openings Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon About the job Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon We are currently hiring Italian-speaking professionals for multiple projects within a leading international BPO company in Lisbon. These opportunities cover industries such as Social Media, Healthcare, Travel, Hospitality and Customer Experience. COMPENSATION & RELOCATION PACKAGE OR For candidates relocating from outside the Lisbon area, company accommodation is available (Private room in a shared apartment, utilities included). START DATES
* 22 June 2026 – 15 July 2026 Several projects are available, and candidates will be matched according to their experience, skills and business needs. AVAILABLE AREAS Customer Support,Content Moderation,Digital Operations,Payments & Order Support,Social Media Operations,Travel & Hospitality Services ADDITIONAL BENEFITS
* Paid training
* Private health insurance
* Holiday and Christmas bonuses
* International work environment
* Employee discounts and company perks
* Career growth opportunities

WHAT YOU'LL DO
Depending on the project, responsibilities may include:
* Supporting customers via phone, email and chat
* Resolving account, payment, order and service-related queries
* Reviewing and moderating online content according to platform policies
* Managing reservations and customer requests
* Processing documentation and operational tasks
* Collaborating with internal teams to resolve complex cases
* Delivering high-quality customer experiences REQUIREMENTS
* Fluent Italian (C1-C2)
* Good command of English (B2+)
* Strong communication skills
* Customer-oriented mindset
* Previous experience in customer service, hospitality, content moderation, sales or operations is a plus
* Ability to work in a multicultural environment
* Flexibility to work rotational schedules when required #J-18808-Ljbffr