EMEA Talent Operations Partner

Role: EMEA Talent Operations Partner

Location:
Vimercate, Italy

Job Description
In a fast-growing environment with high performance culture, Fortinet is looking for a Talent Operations Partner to support with our growing EMEA team.

What you'll do
* Serve as a trusted HR Operations point of contact for employees and managers across Italy, Spain, and Portugal, while maintaining the flexibility to provide operational support across the broader EMEA region as required.
* Deliver high-quality, responsive, and employee-focused HR services, leveraging HR systems, digital tools, self-service, automation, and standardised processes to improve efficiency and employee experience.
* Manage end-to-end HR operations across the employee lifecycle, including recruitment support, onboarding, employment contracts and documentation, employee changes, benefits administration, payroll-related activities, immigration, and offboarding.
* Take ownership of HR operational processes, ensuring activities are completed accurately and within required timelines while proactively managing dependencies, risks, exceptions, and stakeholder expectations.
* Maintain, update, validate, and audit employee data within the HR Information System (HRIS), ensuring strong data integrity, governance, accuracy, and compliance.
* Perform regular data audits and reconciliations, proactively identifying discrepancies, addressing root causes, and implementing controls to prevent recurring data quality issues.
* Apply strong knowledge of Italian employment legislation, statutory requirements, and HR practices, ensuring operational processes and documentation remain compliant with local requirements.
* Develop and maintain an understanding of employment and operational requirements across Italy, Spain and Portugal, working collaboratively with internal and external subject-matter experts where appropriate.
* Ensure appropriate local legal and regulatory requirements are embedded within HR operational processes, systems, documentation, and controls across supported countries.
* Analyse end-to-end HR processes to identify manual touchpoints, bottlenecks, duplication, recurring issues, and control gaps, recommending and implementing practical improvements.
* Drive continuous improvement by identifying opportunities to simplify, standardise, digitise, and automate HR processes, reducing unnecessary administration and creating scalable ways of working.
* Partner with HRIS teams to translate operational challenges and business requirements into effective system and process enhancements, focusing on the business need rather than prescribing technical solutions.
* Support HR system and process changes through requirements gathering, process mapping, user acceptance testing (UAT), implementation, documentation, and post-implementation review.
* Confidently leverage AI-enabled tools within HR Operations to support productivity, process analysis, knowledge management, administrative efficiency, and continuous improvement, while maintaining appropriate governance, confidentiality, accuracy, and human oversight.
* Champion AI-enabled and digital ways of working, helping identify appropriate use cases and supporting colleagues in adopting new tools and more efficient working practices.
* Use operational data, reporting, and trend analysis to identify recurring issues, service gaps, process failures, and improvement opportunities, supporting data-driven decision-making.
* Apply root-cause analysis to recurring operational issues and develop sustainable solutions rather than relying on manual workarounds.
* Develop and maintain standard operating procedures (SOPs), process maps, knowledge articles, templates, controls, employee communications, and governance documentation to promote consistency and scalability across EMEA HR Operations.
* Coordinate and monitor immigration and mobility-related processes, ensuring accurate documentation, appropriate tracking, compliance, and timely completion of regulatory requirements.
* Monitor external vendor performance and operational dependencies, proactively escalating service issues and identifying opportunities to improve processes, controls, and ways of working.
* Contribute to regional and global HR transformation, automation, and process improvement projects, supporting the implementation and adoption of HR initiatives.
* Provide operational and analytical support to the wider EMEA HR team and other regions as required, promoting standardisation and scalable solutions while accommodating local country requirements. What you'll bring:
* Demonstrated experience using AI tools to support and enhance HR operations, with practical examples such as automating routine tasks, improving workflows, analysing data, creating content, or driving process efficiencies.
* Excellent written and verbal communication skills, with the ability to communicate effectively with employees, managers, senior stakeholders, and external partners across int