Sales Account Director

24 ore fa

Treviso, Veneto, Italia Marriott Hotel Tempo pieno

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Overview As National Account Sales Director you drive revenue growth by managing a portfolio of national accounts for Marriott brands. You build strategic partnerships with key buyers, align account plans with company goals, and maximize market share across properties. You work with cross-functional teams to deliver value, loyalty, and profitable share, while executing account strategies and ensuring exceptional service delivery. This role offers impact at scale within a globally recognized hospitality brand. Responsabilità
* Develop and implement the overall account strategy for assigned accounts
* Retain, expand and grow account revenue through penetration and initiatives
* Penetrate accounts for group, transient, extended stay, and catering sales
* Identify new accounts and qualify opportunities with Sales and Marketing
* Articulate financial benefits of proposals to customer objectives
* Manage account data and reporting in Opera Sales and Catering
* Coordinate with leadership to ensure account strategy execution at property level
* Represent all Marriott lodging brands in servicing accounts
* Monitor market conditions and adjust account strategies accordingly
* Support in-market needs and data gathering/reporting functions
* Ensure compliance with Marriott Customer Service Standards and Brand Standards
* Deliver two-way communication to sustain win-win relationships
* Resolve guest issues promptly and escalate to property leadership when needed
* Act as Subject Matter Expert on accounts, market activity, and customer needs
* Engage in market pull-through and cross-functional collaboration Requisiti fondamentali
* 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years experience in sales/marketing
* OR 4-year degree in the same fields with 2 years experience
* Total Account Management experience (preferred)
* Hospitality sales experience (preferred)
* English language proficiency (written and spoken)
* Local language proficiency (written and spoken)
* Relationship-building
* Strategic thinking
* Negotiation
* Opera Sales and Catering system
* Pricing and RFP processes
* Proposal development and evaluation

Sales Account Director

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