Commercial Refrigeration Technical Expert
2 giorni fa
Pavia, Lombardia, Italia
Panasonic
Tempo pieno
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Overview In this role you provide after-sales and technical support across Panasonic's refrigeration product range for Europe. You collaborate with Local Sales Offices, offering on-site diagnostics and solutions, and support pre-sales, projects, and key customers. You'll create a technical library, issue bulletins, and help train service teams. The position blends field work with cross-border coordination to sustain customer satisfaction and product uptime. Retribuzione / Benefits
* attractive remuneration package
* social, fitness & health benefits
* flexible
working hours
* generous mobile working option
* high work-life balance
* training and development opportunities Responsabilità
* Provide after-sales support and solutions across Europe for LSO networks
* Support on-site diagnostics and issue resolution
* Support pre-sales activities within Europe
* Assist in project revisions for special initiatives
* Engage with a subset of major customers directly
* Create and maintain a general technical library for internal and LSO use
* Produce technical bulletins explaining concepts to service teams
* Offer help and documentation for training and knowledge transfer
* Visit sites to perform initial diagnostics and deliver solutions
* Liaise with factory for topic-specific guidance
* All above pertain to main activities 2 and 3 (ANNEX1) Requisiti fondamentali
* Technician in thermal field
* Minimum 5 years of after-sales experience in Commercial Refrigeration / Chillers / Rooftop or equivalent
* General refrigeration and air conditioning knowledge
* Proficiency with software specific to the refrigeration sector
* Fluent in English
* General refrigeration and air conditioning knowledge
* Proficiency in using refrigeration sector software
* attractive remuneration package
* social, fitness & health benefits
* flexible
working hours
* generous mobile working option
* high work-life balance
* training and development opportunities Responsabilità
* Provide after-sales support and solutions across Europe for LSO networks
* Support on-site diagnostics and issue resolution
* Support pre-sales activities within Europe
* Assist in project revisions for special initiatives
* Engage with a subset of major customers directly
* Create and maintain a general technical library for internal and LSO use
* Produce technical bulletins explaining concepts to service teams
* Offer help and documentation for training and knowledge transfer
* Visit sites to perform initial diagnostics and deliver solutions
* Liaise with factory for topic-specific guidance
* All above pertain to main activities 2 and 3 (ANNEX1) Requisiti fondamentali
* Technician in thermal field
* Minimum 5 years of after-sales experience in Commercial Refrigeration / Chillers / Rooftop or equivalent
* General refrigeration and air conditioning knowledge
* Proficiency with software specific to the refrigeration sector
* Fluent in English
* General refrigeration and air conditioning knowledge
* Proficiency in using refrigeration sector software