Client Advisor | Milan

2 giorni fa

Milano, Lombardia, Italia AMIRI Tempo pieno

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The AMIRI Senior Client Advisor is a key revenue‑driving role responsible for delivering exceptional luxury service while developing and managing a high‑value client portfolio. As a Brand Ambassador, they represent AMIRI’s values and creative vision, build long‑term relationships with local and international clients, and contribute strategically to the boutique’s commercial success. Job Responsibilities
* Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high‑value transactions and repeat business.
* Own, develop, and grow a robust and high‑quality client portfolio, building long‑term relationships with top‑tier and high‑potential local and international clients through proactive clienteling.
* Act as a Brand Ambassador, embodying AMIRI’s image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in‑store and off‑site.
* Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service.
* Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client’s emotional connection to the product.
* Proactively drive client outreach, follow‑up, and appointment‑based selling to sustain ongoing engagement beyond store visits.
* Support the boutique’s overall performance by collaborating with Store Management on client matters, high‑level selling activities, visual standards, and operational excellence. Job Requirements
* 5+ years of experience in luxury retail or high‑end client service, with proven success in client portfolio development and retention.
* Demonstrated ability to manage and grow a solid, established client book with repeat and high‑value clientele.
* Strong commercial mindset with a consistent track record of achieving and exceeding sales goals.
* Exceptional communication, interpersonal, and relationship‑building skills, with a natural ability to create trust and loyalty.
* Deep passion for luxury, fashion, craftsmanship, and brand storytelling.
* Ability to deliver outstanding service across all channels (in‑person, written, phone, digital).
* Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast‑paced luxury environment.
* Flexibility to work scheduled shifts, including weekends, evenings, and holidays.
* Physical ability to stand for extended periods and handle merchandise as required (lifting up to 30 lbs).
* Full adherence to company policies, procedures, and brand standards. #J-18808-Ljbffr

Client Advisor | Milan

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