Spa manager

1 settimana fa

Anacapri, Campania, Italia Bachecalavoro Tempo pieno
Luogo di lavoro: Anacapri AnexcitingopportunityhasarisenforaSpaManager tojoinJumeirahCapriPalaceforthesummerseason2027. Themaindutiesandresponsibilitiesinclude:
* Managedailyspaoperations,ensurefacilitiesoperateaccordingtostandards,shiftsarearrangedefficiently,andguestadministrationisaccurate.
* EnsuretheguestexperiencealignswithJumeirah'sluxurystandards,overseeingsafetymeasures,andmaintainingguestconfidentiality.
* ActastheprimarycontactforDignitaries,VIP,andVVIPguests,coordinatingtheirspaexperienceandensuringexceptionalhospitality.
* Handleguestinteractionswithprofessionalism,accommodatingspecialrequests,addressingconcernspromptly,andensuringguestsatisfaction.
* Contributestrategiesforenhancingspa,fitness,andmembershipofferings,developprofessionalandretailproductprograms,andactivelypromotemembershipsales.
* Implementandmonitorup-sellingstrategiestomaximizeoperationalrevenuefromspaandwellnessprograms.
* Ensurecompliancewithlegislationgoverningspaoperations,maintaininghighstandardsofservicewhileadheringtoregulations.
* Managespastaffschedules,completepayrollrecords,conducttraining,coaching,andmentoringsessions,andensurecolleaguefilesareupdated.
* Controlinventory,storage,anddepartmentalassets,conductinventories,andensurepropermanagementofoperationalcosts.
* Holdregulardepartmentalmeetings,keepallinformationmaterialsandtrainingmaterialsuptodate,liaisewithmaintenanceforfacilityissues,andmanagespa-relatedpurchaseordersandexpenses. #J-18808-Ljbffr