Field Service Engineer
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As a Field Service Engineer & Technical Support Specialist, you will support customers across Southern Europe with emphasis on Italy, delivering hands-on electromechanical service for water treatment equipment. You will work closely with sales and account teams to identify upgrades and support technical-commercial proposals, while ensuring safety and reliability at customer sites. The role combines field service, diagnostics, and project support to drive equipment performance and customer satisfaction. This position offers hands-on impact in a growth-focused company and requires travel across Italy to service installations.
Retribuzione / Benefits- competitive compensation
- comprehensive benefits
- professional growth opportunities
- Install, start-up, commission, maintain, troubleshoot, and repair industrial water treatment and dosing systems at customer sites
- Provide remote and on-site technical support for electrical, mechanical, instrumentation, and process issues
- Conduct preventive maintenance and propose reliability improvements
- Support Food & Beverage and Industrial Water Treatment customers
- Assess needs and identify upgrades, retrofits, and optimization projects
- Prepare technical and commercial quotations for equipment, parts, services, and upgrades
- Coordinate service activities with internal teams, subcontractors, suppliers, and customers
- Support Sales and Account Management with technical input during visits and project development
- Prepare service reports, equipment assessments, and maintenance recommendations
- Ensure compliance with Solenis safety standards and customer site requirements
- Support continuous improvement initiatives and growth of Equipment and Solutions business
- Degree or technical diploma in Mechanical Engineering, Electrical Engineering, Electromechanics, Automation, Industrial Maintenance, or related field
- Customer-focused
- Excellent problem solving
- Strong communication and interpersonal skills
- Electromechanical troubleshooting (electrical systems, motors, pumps, dosing equipment, instrumentation)
- Experience with Water Treatment, Food & Beverage, Utilities, Process Industry sectors
- Reading electrical schematics, P&IDs, mechanical drawings
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