Sales Associate

17 ore fa

lombardia, Italia Richemont Tempo pieno
YOUR MISSION:

As an Ambassador of the Maison, you ensure a unique client experience before, during and after a sale and proactively develops your client portfolio. You also participates to the daily boutique operations.

HOW WILL YOU MAKE AN IMPACT?

Sales Achievements

  • Ensure a unique and exceptional client experience during a sale

  • Perfectly master the steps of a sale (welcome, discover and understand, convince, close and develop)

  • Adapt according to client(s) needs and motivations

  • Strive to always improve and surprise the client(s)

  • Deal with ease during negotiations and objections

  • Transmit the passion and values of the Maison

  • Act as the privileged contact for the client(s) in case of After Sales

  • Meet individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development

  • Cultivate strong client relationships and develop client loyalty

  • Efficiently develop the client portfolio

  • Execute targeted CRM actions

  • Participate in client events and act as an Ambassador of the Maison

Daily Boutique Operations

  • Respect all brand and boutique policies and procedures

  • Participate in inventories

  • Participate in the set up and breakdowns at opening and closing of the boutique

  • Participate in the implementation of Visual Merchandising guidelines

  • Assist with special projects when requested

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.

WHAT WE OFFER
  • CCNL Commercio
  • Salary Range (full time) 30K – 38KEUR
  • Commission Scheme
  • 8 EUR Meal Voucher per working day