Operations Manager
Salva questo lavoro e mantieni la tua ricerca organizzata
Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.
Continuando accetti i nostri Termini & Informativa sulla privacy.
In this role you shape and safeguard Glovo's local operations in Italy while enhancing the rider experience during rapid growth. You will own regulatory compliance, union relations, and rider support processes, reporting to the Head of Operations. You’ll build a scalable, compliant delivery network and partner with Global Operations, Legal, and Finance to implement best practices. This is a high-impact opportunity to influence how we operate in a complex regulatory environment. You will lead a small team and drive data-driven improvements that boost efficiency and rider satisfaction.
Retribuzione / Benefits- equity plan
- private health insurance
- monthly Glovo credit
- discounts on transport, food, and kindergarten
- extra time off and the option to work from home two days a week
- online therapy and wellbeing benefits
- Lead and mentor a team of 4 direct reports across rider acquisition, rider experience/support, billing & cash management, union relations, and legal/authorities support
- Define and monitor local processes to ensure strict Italian regulatory compliance
- Manage industrial & union relations and external institutional relationships
- Drive continuous improvement in rider onboarding, support, and automated billing/cash management
- Collaborate with Global Operations, Legal, and Finance to align local ops with global strategies
- Leverage data to streamline workflows, reduce rider operations friction, and scale processes
- Proven people leadership of teams (4+ direct reports)
- Analytical mindset with proficiency in Excel and Looker, and process automation
- Strong project and stakeholder management across internal and external partners
- Native/bilingual Italian and English fluency (written and spoken)
- People leadership
- stakeholder management
- data-driven decision making
- Excel
- Looker
- process automation
-
Operations Manager
20 ore fa
pavia, lombardia, Italia Greif, Inc. Tempo pieno## Operations ManagerApply: Bottanuco-ITA: Full time: Posted Today: 035503**Greif** is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service,...
-
Operations Manager
13 ore fa
Pavia, Lombardia, Italia adami&associati Tempo pienoOverview In questo ruolo, coordini e produci efficacia operativa tra i reparti affidati, supervisionando l’Area Service Assemblaggio Cantieri e supportando l’implementazione di nuovi processi. Rendi possibile la strategia commerciale per accelerare lo sviluppo del business, guidando il flusso di lavoro e la gestione dei cantieri. Lavori a stretto...
-
Operations Manager
13 ore fa
Pavia, Lombardia, Italia Greentalent Tempo pienoOverview In questa posizione, guiderai la gestione tecnica, operativa ed economica di impianti dedicati al trattamento e valorizzazione dei rifiuti per biometano e compost. Lavorerai a stretto contatto con i responsabili di impianto per garantire continuità operativa, conformità normativa e raggiungimento di obiettivi industriali ed ambientali. Intervieni...
-
Operations Manager – Milano
2 giorni fa
Pavia, Lombardia, Italia adami&associati Tempo pienoOverview In questa posizione, guiderai le operazioni di produzione e la gestione degli approvvigionamenti all’interno di un dipartimento logistico di circa 80 professionisti. L’obiettivo è migliorare i processi interni e coordinare fornitori e clienti critici per sostenere lo sviluppo del business. Lavorerai a stretto contatto con team...
-
IT & Operations Manager
17 ore fa
Pavia, Lombardia, Italia ENGIE Tempo pienoOverview In ENGIE IT & Digital, come IT & Operations Manager a Milano, gestisci la governance operativa dei servizi infrastrutturali IT per garantire affidabilità e continuità. Guiderai un team IT e collaborerai con Cloud, Architecture, Network e Cyber Security per integrare soluzioni tecnologiche e supportare i programmi di trasformazione. Sarai...
-
TENDER & CUSTOMER OPERATIONS MANAGER
13 ore fa
Pavia, Lombardia, Italia Pharma Point Tempo pienoOverview In this role you will manage end-to-end tender processes for public and hospital procurement in Italy, while handling select customer service and commercial operations to support Cytokinetics’ growth. You will work with cross-functional teams to ensure timely, compliant tender submissions and accurate pricing/contract data, serving as the...
-
Customer Operations Manager I | EMEA
2 giorni fa
Pavia, Lombardia, Italia Deel Tempo pienoOverview You will be the face and voice of Deel for clients, building durable relationships and converting them into long-term revenue opportunities. You will serve as a trusted advisor on operational and product issues, while advocating for customers internally to drive expansion. The role involves handling a high volume of small spend accounts, identifying...
-
SUPPLY CHAIN
2 giorni fa
pavia, lombardia, Italia ORMA Tempo pienoSUPPLY CHAIN & OPERATIONS MANAGER Per conto di una realtà internazionale appartenente a un importante gruppo europeo e caratterizzata da un portafoglio multi-brand e multi-prodotto, siamo alla ricerca di un/una Supply Chain & Operations Manager.La realtà si distingue per una forte presenza sul mercato italiano, un portafoglio articolato e una struttura...
-
Logistics Operations Manager Stradella
17 ore fa
Pavia, Lombardia, Italia CEVA Logistics Tempo pienoOverview In questa posizione, ti occuperai della gestione complessiva del sito di Stradella per un cliente internazionale nel settore farmaceutico, garantendo elevati standard di servizio e conformità. Sarai punto di riferimento per il cliente, interfacciandoti in inglese con stakeholder internazionali e guidando l’area operations, qualità, sicurezza e...
-
Operations Manager | Payroll Solutions
1 giorno fa
Pavia, Lombardia, Italia Deel Tempo pienoOverview As Operations Manager, you will own automation and AI-driven improvements across Deel’s global payroll processes. You’ll build, test, and iterate AI-powered workflows (Akai) while leading end-to-end projects across multiple workstreams. You’ll partner with engineering, product, and ops teams to fix gaps, surface leadership-ready insights, and...