Key Account Manager

8 ore fa

torino, piemonte, Italia Topcon Electronics Tempo pieno
Overview

As a Key Account Manager, you will cultivate strategic customer relationships and identify growth opportunities across the lifecycle. You will coordinate cross-functional teams to deliver a high-quality post-sales experience and ensure profitability. This role focuses on expanding value with existing accounts while exploring new commercial opportunities. You’ll work in an international, collaborative environment shaping long-term partnerships and customer success.

Retribuzione / Benefits
  • Hybrid working: 2 days in Turin office, 3 days from home
  • Gross annual salary EUR 45,000-55,000
  • Variable bonus
  • Meal vouchers
  • Flexible working arrangements
  • Learning opportunities
Responsabilità
  • Manage and grow long-term relationships with strategic customers
  • Identify upselling and cross-selling opportunities to drive profitable growth
  • Prepare and negotiate technical and commercial proposals, amendments and renewals
  • Build business cases with Sales, Delivery Management, Finance and Administration
  • Coordinate internal teams to address customer needs and ensure post-sales excellence
  • Monitor contract profitability, budgets, order acquisition and invoicing support
  • Share customer and solution feedback to steer product development
Requisiti fondamentali
  • Degree in a technical or business-related field
  • At least 5 years of B2B account management or customer management experience
  • Proven success growing business with existing customers and managing complex, long-term contracts
  • Strong negotiation, consultative selling, financial analysis and forecasting skills
  • Excellent relationship-building, communication, problem-solving and cross-functional collaboration skills
  • Excellent English; additional languages are an advantage
  • Availability for international travel (~25%)
  • relationship-building
  • communication
  • problem-solving
  • cross-functional collaboration
  • negotiation
  • consultative selling