Key Account Manager
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As a Key Account Manager, you will cultivate strategic customer relationships and identify growth opportunities across the lifecycle. You will coordinate cross-functional teams to deliver a high-quality post-sales experience and ensure profitability. This role focuses on expanding value with existing accounts while exploring new commercial opportunities. You’ll work in an international, collaborative environment shaping long-term partnerships and customer success.
Retribuzione / Benefits- Hybrid working: 2 days in Turin office, 3 days from home
- Gross annual salary EUR 45,000-55,000
- Variable bonus
- Meal vouchers
- Flexible working arrangements
- Learning opportunities
- Manage and grow long-term relationships with strategic customers
- Identify upselling and cross-selling opportunities to drive profitable growth
- Prepare and negotiate technical and commercial proposals, amendments and renewals
- Build business cases with Sales, Delivery Management, Finance and Administration
- Coordinate internal teams to address customer needs and ensure post-sales excellence
- Monitor contract profitability, budgets, order acquisition and invoicing support
- Share customer and solution feedback to steer product development
- Degree in a technical or business-related field
- At least 5 years of B2B account management or customer management experience
- Proven success growing business with existing customers and managing complex, long-term contracts
- Strong negotiation, consultative selling, financial analysis and forecasting skills
- Excellent relationship-building, communication, problem-solving and cross-functional collaboration skills
- Excellent English; additional languages are an advantage
- Availability for international travel (~25%)
- relationship-building
- communication
- problem-solving
- cross-functional collaboration
- negotiation
- consultative selling