Technical Support Equipment Specialist

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Become a Part of the Marelli team. We are a global independent automotive supplier with a passion for performance and speed. We are pioneers of the future of mobility. Our story is built on innovation and manufacturing excellence.

Every day, we drive change and co-create what comes next. Our purpose is simple yet ambitious: \"Let's push the boundaries together. We aspire to shape future mobility dreams and turn them into reality.”

Joining the Marelli Aftermarket team means becoming a part of something bigger, a place where you can explore your potential, pioneer innovation. Magneti Marelli Parts & Services is the commercial division of Marelli, distributing spare parts, automotive components and know-how to workshops through a network of distributors on the independent aftermarket.

As a global yet fast-evolving company, we're looking for team members who want to grow and evolve with us.

We are looking for a Technical Support Equipment Specialist to join the Technical Equipment team, reporting directly to the Technical Equipment Manager.
This position is based at our office in Corbetta (MI).

• Technical support via phone and online (ticketing) for workshops affiliated with the Checkstar network and outside the network;
• Analysis and management of automotive technical requests, using professional databases (electrical diagrams, procedures, technical documentation);
• Support for activation, use, and troubleshooting of diagnostic equipment and workshop tools;
• Contribution to the creation of technical content (Tech Blog, reserved areas, supporting documentation);
• Support for the development and validation of technical equipment and software (functional tests, debugging);
• Second-level technical support for products and equipment through remote systems for product installation and support, with constant interface towards suppliers and customers;
• Development and updating of technical and commercial product documentation;
• Direct work alongside senior staff for skills transfer and technical continuity.

• Education: Technical diploma or Bachelor’s degree in Electronic Engineering / Mechatronics
• Foreign languages: English (spoken and written)
• Experience in companies in the sector or companies involved in equipment development and/or technical support in the automotive sector.
• Availability for occasional travel within the relevant EMEA geographic area

• Strong customer orientation and problem-solving skills
• Ability to manage priorities and multitasking
• Attitude for continuous learning and professional growth
• Excellent communication and interpersonal skills
• Precision and attention to detail
• Proactivity and motivation to develop advanced technical skills with passion and critical thinking

• Knowledge of automotive systems operation (petrol, diesel, hybrid, electric)
• Familiarity with diagnostic tools and workshop equipment
• Understanding of electrical diagrams and technical documentation
• Basic knowledge of other automotive systems
• Use of IT tools (Office suite, technical databases, digital tools, Android)
• Interest and aptitude for developing software and technical equipment

• Strong analytical and organizational skills.
• Attitude to work under pressure and meet deadlines.
• Good individual work organization skills.
• Fostering a positive and collaborative work environment.
• Critical thinking and mental flexibility.
• Methodical, proactive and curious approach.
• Ability to relate with other functions.

• Fast-paced yet supportive and high-performing international team with an inspiring ambition to transform the future of mobility.
• Support in onboarding and further training that will set you up with Marelli's speed.
• A hybrid work model, helping you to achieve work-life balance-combining the best of both spending time working remotely, benefitting from focus time, and purposeful co-creation time in the office.

This position offers an initial gross annual salary of € 33.600, plus additional compensation elements, including variable incentives and benefits, in accordance with Marelli’s company policies.

Together, we will drive the world towards a safer, greener, and better-connected future.

Are you ready t