E2E Cross Processes and Compliancy

We are Fastweb + Vodafone, the leading telecommunications operator in Italy, with some of the most extensive and high-performance proprietary infrastructures in the country, through which we manage over 20 million mobile lines and 5.6 million fixed lines. We provide advanced digital services based on 5G, Cloud, IoT, Artificial Intelligence, and Cybersecurity to enable the digital transformation of individuals, businesses, and public institutions. We believe in a leadership approach founded on trust, constructive feedback, inclusion, and people development.

What will you find at Fastweb + Vodafone? Our values—Spark Passion, Aim High, Stand True—guide our daily work. Together, we create an environment where every person can make a difference. Guiding us is our Leadership Model: a shared language that defines how to lead with awareness at every level. A community, not just a team —

You work in an open and collaborative environment where your ideas matter and differences are a strength.

Continuous learning and development, meaningful feedback, constructive dialogue, and high-impact projects. In a company that drives real innovation in the country, you have the space to grow and make your mark.

You have smart working, a shorter workweek, \"no clock-in\" and \"yes to trust and goals.\" Your wellbeing and work-life balance come before everything else.

Sustainable choices and a customer-first approach: with our technology, your work has a real impact on Italy and on the future.

A benefits package designed to support you at every stage of your life:

• Growth and development Grow through continuous learning and development paths, along with dedicated programs designed to build the skills of the future.
• Flexibility and time for yourself You can enjoy smart working up to two thirds of your working days, plan your in office days over the quarter, and benefit from a shorter workweek with Friday afternoon off.
• Parenthood Up to 4 months of paid parental leave, flexible shifts, and dedicated leave options.
• Study and education Time off to sit your exams, leave options, and support if you have children with special educational needs (BES/DSA).
• Wellbeing Health insurance, psychological support, free legal support, financial education, caregiving support, and the opportunity to take part in sports and cultural events.
• Bonus and welfare A performance bonus that you can convert into welfare benefits, with an additional company contribution.

At Fastweb + Vodafone, we are looking for a E2E Cross Processes and Compliancy for the Team Energy E2E Process E2E Processes Energy (M. Frassini)

• Governance & Coordination Monitoraggio delle normative energetiche e di sicurezza
• Garantire la Compliance Normativa e Regolatoria
• Ottimizzazione End-to-End dei Processi Cross Funzionali
• Migliorare la TracciabilitÀ e la Trasparenza dei Processi
• Gestione progetti complessi anche con l’ausilio di AI
• Coordinamento dei diversi stakeholder (Legale, IT, Marketing, Finanza, Operations)
• Aggiornamento delle procedure interni
• Incentivare l’utilizzo di AI nello sviluppo e ottimizzazione dei processi e prodotti
• Go to market Definizione della roadmap di prodotto per iniziative beyond utility e design dei processi end-to-end necessari per la loro implementazione
• Gestione del ciclo di vita del prodotto dalla concezione al lancio attraverso l'ottimizzazione dei processi operativi
• Mappatura e revisione dei processi legati allo sviluppo e alla gestione dei prodotti
• Definizione e monitoraggio dei KPI di prodotto attraverso processi strutturati di tracking
• User research e raccolta feedback clienti per ottimizzare i processi orientati alla customer experience
• Definizione della go-to-market strategy e dei relativi processi operativi per il lancio dei nuovi prodotti/servizi
• Miglioramento dei processi e procedure al fine di migliorare la CX
• Gestione delle comunicazioni interne/esterne relative a processi e prodotto
• Implementazione di soluzioni automatizzate per efficientare i processi
• Promuovere la cultura del miglioramento continuo dei processi

• Competenze Trasversali
• Esperienza in gestione progetti cross-funzionali (non necessariamente settore energy)
• Skills di Project e Process Management
• Mindset orientato al prodotto, all'innovazione e al cliente
• CapacitÀ di analisi dati e data-driven decision making
• Ottime capacitÀ di stakeholder management e coordinamento
• Forte senso di responsabi