MSP Partner Technical Manager

1 giorno fa

milano, lombardia, Italia CISCO Systems Tempo pieno
Overview

In this role you empower MSPs to build, run, and scale Splunk-based managed services. You will champion technical and operational excellence across MSP architectures and focus on observability offerings to drive partner-led growth. By co-developing solutions that combine ITSI with Observability or AppDynamics, you help partners deliver value at scale. You will lead enablement initiatives and cultivate a regional technical community to support long-term partner success.

Retribuzione / Benefits
  • competitive base salary
  • bonus eligibility
  • sales incentive plans
Responsabilità
  • Lead MSP onboarding including architecture validation, infrastructure readiness, and operating model design
  • Review and optimize single-tenant and multi-tenant Splunk architectures across on-premises and cloud
  • Develop observability-focused MSP offerings using ITSI with Splunk Observability or AppDynamics
  • Advise on cost-optimized architectures to facilitate packaging and automation of MSP services
  • Coordinate with Splunk Professional Services for architectural and operational assessments
  • Build a regional technical community through roundtables and knowledge-sharing sessions
  • Deliver targeted enablement to close MSP capability gaps and raise engineering maturity
  • Collaborate with cross-functional teams to align with Splunk and Cisco architectures and go-to-market motions
Requisiti fondamentali
  • 5+ years working with or for MSPs in a technical capacity (pre-sales, solution architecture, partner enablement, or delivery)
  • Experience deploying Splunk Cloud and Splunk Enterprise
  • Experience implementing Splunk ITSI and Splunk Observability or AppDynamics
  • Experience delivering MSP operations including onboarding and architecture validation
  • excellent presentation skills
  • ability to translate complex technical concepts to diverse audiences
  • strong relationship-building with external partners and internal teams
  • Splunk Cloud
  • Splunk Enterprise
  • Splunk ITSI