Guest Operations Manager
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RankedamongItaly’sfinestindependentretreatsbyCondéNastTravellerandVogue,PrincipediSalinaisa14-roomsanctuaryofbarefootluxuryontheAeoliancoast.
WearehiringourGuestOperationsManager,reportingdirectlytotheowner.Youarethequietarchitectbehindourdailyrhythm.Yougettoexperienceanentrepreneurialiconontherise.
TheRoleTrueeaserequiresinvisibleprecision.Youwilldesignandsteertheoperatingsystemthatrunsthehouse:
- InSeason(April-November|Salina):,orchestratereception,alignkitchenandhousekeepingstaffanddata,andensureeveryguestnuanceisexecutedwithoutfriction.
- TheEvolution(Winter&Beyond|FullyRemote):Rebuildtheoperationalblueprint,strategies,templates,standards,andtraining,fromwhereveryouchoosetolive.Crucially,aftercompletingyourfirstseasonimmersedinislandlife,youwillbringfresh,progressiveideasdirectlytotheownerstokeepPrincipediSalinaoneofthemostexcitinghotelexperiencesinEurope.
Acustomerexperiencemaestrocombinedwithaprojectmanager'sdiscipline:obsessedwithpremiumexperiences,cleansystems,effortlessworkflows,andexcellenceincommunicationtoguestsandstaff.
Backgroundinexcellence,inoperations,high-endevents,orluxuryhospitality.
FluentEnglish;conversationalItalianisawelcomeplus,butnotmandated.
TheTermsYear-roundcontract(CCNLTurismo);completeremotefreedomallwinter.