Doorman

Pestana Hotel Group is Portugal's largest international hotel group, with more than 100 hotels across 17 countries and 4 continents. With over 12,000 rooms and a team of 5,000 employees, we welcome more than 3 million guests each year.

We have expanded with a new luxury hotel in Courmayeur, Italy, located at the foot of Mont Blanc in one of the most prestigious alpine destinations. As part of our team, we are looking for a Doorman to deliver an exceptional first impression and ensure a warm, professional welcome for every guest arriving at Hotel Le Massif.

• Warmly welcome guests upon arrival and departure, creating a memorable and personalised experience.
• Assist guests with opening doors, handling luggage, and directing them to reception or other hotel facilities.
• Coordinate guest arrivals and departures efficiently, working closely with the Front Office and Porter teams.
• Assist with valet parking services and support guests with transportation arrangements when required.
• Provide information about hotel services, facilities, local attractions, restaurants, and activities in Courmayeur.
• Manage guest requests promptly and professionally, ensuring the highest levels of guest satisfaction.
• Monitor the entrance area, maintaining a safe, organised, and welcoming environment.
• Assist with taxi reservations, transfers, and luggage storage coordination.
• Support special events, VIP arrivals, and group check-ins as required.
• Uphold luxury hospitality standards and represent the hotel with professionalism, courtesy, and discretion at all times.

• Previous experience as a Doorman, Porter, Bellboy, Concierge Assistant, or in a similar guest-facing hospitality role is preferred.
• Excellent customer service skills with a genuine passion for hospitality.
• Friendly, outgoing, and professional personality.
• Strong communication and interpersonal skills.
• Well-groomed appearance and professional presentation.
• Ability to remain calm and courteous in a fast-paced environment.
• Team player with a proactive and service-oriented mindset.
• Basic knowledge of valet parking procedures is an advantage.
• Fluency in English is mandatory; Italian and/or French is a strong advantage.
• Knowledge of the local area, tourist attractions, and ski resort services is a plus.
• Flexibility to work shifts, weekends, and holidays.
• Availability to start immediately.

• Opportunity to be part of a luxury hotel in one of Europe's most prestigious alpine destinations.
• Dynamic and international working environment.
• Training and development within a leading hospitality group.
• Competitive compensation package.
• Long-term career growth opportunities within the group.