Technical Account Manager
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In this role you will bridge project delivery and strategic client engagement for multinational clients, coordinating with cross-functional C&W PDS teams to deliver operating excellence. You will manage client relationships, align in-country teams with client goals, and support multi-project portfolios from a PDS perspective. You drive client satisfaction, governance, and growth through proactive collaboration and clear, data-driven communication.
Retribuzione / Benefits- base salary range 42,500 to 50,000 gross per annum
- comprehensive compensation package
- discretionary performance-based bonuses
- market benchmarks and internal equity
- equal opportunity employer
- flexible compensation considerations
- Build and manage client relationships across multinational accounts
- Coordinate with in-country C&W PDS teams to meet client expectations and KPIs
- Support Master Service Agreement discussions and renewals
- Onboard in-country PDS teams to align with client projects
- Provide governance and oversight for multiple projects including timelines and budgets
- Identify areas for process improvement and share best practices across the regional platform
- Communicate delivery issues transparently and coordinate with local delivery teams to resolve them
- Proven experience (more than 5 years) in a technical field with at least 2 years in construction/project management
- Fluent written and spoken English
- Customer-oriented attitude with resilience
- Strong organizational skills to manage multiple tasks
- Problem-solving ability and ability to work under pressure
- In-depth knowledge of Microsoft Office products
- Customer-oriented mindset
- Resilience and stress tolerance
- Strong organizational skills
- Microsoft Office products (Excel, PowerPoint, Outlook, Teams)
- Project management and governance
- Client relationship management
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