Senior Specialist, Group Travel – Special Interests
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Do you not only love traveling, but also see it as an art form? Do you know how to turn extraordinary ideas into unforgettable group tours—and can you sell them convincingly? Then welcome to Primus Touristik in Bolzano
About Us: The Vacation Feeling as a Calling
As an established South Tyrolean tour operator, we combine down-to-earth tradition and family values with the dynamism of a modern tourism company. We inspire excitement: We plan every trip—whether tailor‑made or complex—with exactly the same care and passion as if it were our own vacation. As a certified company for gender equality (UNI/PdR 125:2022), we stand for innovation, active bilingualism, and a strong sense of collaboration among equals.
As an experienced professional in our “Special Interests” group department, you’ll take the lead on sophisticated themed, cultural, and study tours, as well as incentive trips. You’re not just an organizer, but a strategic planner and a sales‑oriented point of contact for companies, clubs, associations, and discerning private groups.
Your Core Responsibilities:- Concept Development & Planning: You’ll develop customized, complex special-interest travel concepts and bring extraordinary itineraries to life—both logistically and in terms of content.
- Sales & Customer Retention: You conduct precise needs analyses, advise your clients with enthusiasm and sales expertise, and build long‑term, trusting partnerships.
- Negotiation & Partner Management: You negotiate confidently and on equal footing with hotels, airlines, service providers, and travel agents worldwide.
- Costing & Controlling: From accurate price calculations to budget control, you have the numbers firmly under control.
- Quality & Travel Documentation Management: You’ll create high‑quality documentation and ensure that our quality standards are met at every stage of the journey.
- Several years of relevant professional experience in group travel, tour operating, or travel organization (senior level).
- Proven negotiation and sales skills in dealing with international partners and discerning customers.
- Excellent language skills in German, Italian, and English (active bilingualism).
- Proficiency in using common IT systems, reservation tools, and cost‑calculation programs.
- Entrepreneurial & sales-oriented mindset: You see requests not just as a task, but as an opportunity. You know how to put together and present offers in a way that immediately captures the client’s interest.
- Negotiation Skills & Empathy: You handle international partners with tact and possess strong persuasive skills, combined with a genuine sense of appreciation.
- Structured Composure: Even when things get hectic with complex group bookings, you maintain a clear overview, prioritize wisely, and work with precision.
- Strong Solution-Orientation: Where others see problems, you find creative alternatives for our customers.
- Passion & Enthusiasm: Your genuine love for travel and foreign cultures shines through in every conversation and every itinerary.
- Creative freedom: Plenty of room for your own ideas and the development of sophisticated niche products.
- Supportive environment: A highly motivated team in the heart of Bolzano, fair working conditions, and an excellent work atmosphere.
- Professional Development: Targeted support for your technical and leadership skills through training and academy programs.
- Future security: A long‑term career path at a modern, digitally oriented travel company
Gender Equality & Transparency
Our company is certified under UNI/PdR 125:2022 for gender equality. This certification underscores our active commitment to equal opportunity, diversity, and an inclusive work environment. Our corporate culture is characterized by mutual respect, transparency, and the belief that diversity fosters innovation—an added value that benefits all employees. To ensure an efficient selection process, please note that we will only consider applications that meet the job requirements. Thank you for your understanding.