Luxury Guest Relations Specialist

10 ore fa

roma, lazio, Italia Minor Hotels Tempo pieno

Minor Hotels Europe & Americas is seeking a Guest Relations Agent to serve as a key ambassador, delivering personalised experiences throughout the guest journey in a luxury setting. You will anticipate needs, build connections, and ensure stays reflect the highest standards of service and excellence.

Collaborating with Front Office and Concierge teams, you will manage requests, resolve issues, and contribute to guest loyalty while upholding brand standards across diverse destinations.