Sales & Customer Relationship Intern

16 ore fa

lombardia, Italia Artemest Tempo pieno

To enhance its Team, Artemest is looking for a motivated, organized and self-starter Sales & Customer Relationship Intern.

What will be your key responsibilities?

  • Manage all presales activities with the goal to convert effectively incoming sales leads, ensuring strong performance in terms of conversion and average order value
  • Manage customer care daily activities: handling customers’ inquiries and requests through emails and calls
  • Interact with suppliers to manage customers’ requests and negotiate the best solution for the company and its customers
  • Work closely with other departments (Logistics, Catalogue Management and Technology) to ensure an excellent level of customer experience
  • Customer loyalty and retention initiatives
  • Continuously evaluate internal customer care processes and propose business development initiatives
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