Account Manager SMB Italy
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In this role you will build and grow trusted partnerships with restaurant partners, acting as a strategic advisor to help them succeed on Glovo. You will use data-driven insights and cross-functional collaboration to optimize partnerships and drive revenue. You’ll own onboarding and ongoing partner support, from store setup to marketing and sales activations, enabling operational excellence and growth. This is a hands-on, impact-driven role in a fast-paced, diverse environment that values results and collaboration.
Retribuzione / Benefits- 30% quarterly performance bonus
- Private health insurance
- Wellhub gym and wellness plan
- Monthly Glovo credit
- Remote work two days a week and up to three weeks anywhere
- Enhanced parental leave
- Build and maintain strong relationships with restaurant partners and act as a trusted consultant
- Understand partners' goals and challenges to provide strategic guidance
- Analyze data to drive operational excellence, growth, and profitability for partners and Glovo
- Drive revenue growth through promotions, marketing activations, and menu optimization
- Own partner revenue performance and drive measurable growth
- Collaborate with Marketing, Operations, Finance, and Customer Service to develop customized solutions
- Own the partner onboarding process in the app from store setup to first days, focusing on operations, marketing, and sales
- 2-3 years of experience in high-performance account/sales management or business consultancy
- Preferably in FMCG, food-hospitality, or on-demand delivery
- Proven track record of exceeding KPIs
- Problem solver with data-driven analytical approach
- Highly organized with strong time management and prioritization skills
- Proficient in Google Suite; Salesforce is a plus
- Native Italian and English proficiency
- Problem solving
- Proactivity
- Strong organizational skills
- Data analysis
- Google Suite
- Salesforce (plus)
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