Senior Business Analyst

In this role you will drive end-to-end SAP integration initiatives, focusing on O2C, P2P, and FI interfaces across a multinational environment. You will translate business needs into high-quality functional and integration requirements, coordinating with business, architecture, middleware, and vendor teams to deliver value-driven solutions. You will oversee the entire delivery lifecycle of SAP integration projects, ensuring governance, risk management, and on-time outcomes. This is a transformation-focused opportunity to shape cross-system integration strategies and enable scalable business processes.

• Collaborate with Business Owners to translate roadmap ideas into detailed, testable requirements
• Lead end-to-end O2C processes and SAP FI integration activities (billing, invoicing, customer master data, credit management, revenue postings)
• Define feasible, value-driven solutions with functional and technical teams
• Analyze complex processes to identify coherent end-to-end improvements
• Lead requirements, process design, and solution reviews for O2C, P2P, FI integration
• Own interfaces and data flows between SAP and non-SAP applications (mappings, transformations, orchestration, security, error handling, monitoring, reconciliation)
• Serve as primary BA contact for SAP integrations, coordinating across business, architecture, middleware, security, and vendor teams
• Work with architects, SAP specialists, middleware teams and external integrators to define integration patterns and cross-system impacts
• Review functional/technical specs, interface designs, mappings, estimates, and delivery plans for alignment with requirements
• Coordinate external system integrators and technology vendors, managing scope, milestones, risks, and acceptance criteria
• Provide end-to-end project oversight (planning, design, build, testing, cutover, hypercare, transition to support)
• Ensure successful delivery of SAP Integration projects with cross-functional teams and external partners
• Drive root-cause analysis for complex integration issues and implement sustainable resolutions
• Promote new technologies and best practices to create measurable business value
• Support transformation initiatives, migrations, upgrades, and integration projects from discovery to operations
• Produce high-quality deliverables (process maps, requirements, user stories, test scenarios)
• Facilitate backlog refinement, workshops, and design reviews with stakeholders
• Communicate value, risks, dependencies, and recommendations through structured briefings
• Provide governance and end-to-end traceability across delivery lifecycle

• 7+ years of IT experience with at least 5 years as a Business Analyst in SAP-centric environments
• Strong knowledge of end-to-end O2C process and SAP FI integration
• Understanding of end-to-end P2P processes
• Knowledge of enterprise middleware and integration architectures connecting SAP with other systems
• Practical experience with SAP integration technologies (SAP PI/PO, SAP Integration Suite or Cloud Integration on SAP BTP, IDocs, BAPIs, RFCs, APIs, web services, event-driven messaging, file-based integrations)
• Experience with middleware platforms (SAP PI/PO, SAP Integration Suite, MuleSoft, Boomi)
• Ability to analyze data flows, interface mappings, orchestration, error handling, monitoring and dependencies across SAP/non-SAP apps
• Troubleshooting and root-cause analysis coordination with multiple teams
• End-to-end governance of integration delivery and traceability from requirements to support
• Experience coordinating external integrators and vendors (SOWs, estimates, milestones, QA, risk management)
• Delivery governance and project lifecycle expertise (planning, testing, deployment, cutover, hypercare)
• Leading enterprise application and SAP integration projects with cross-functional teams
• Documenting business/functional/non-functional/integration requirements and data mappings
• Leading workshops, backlog refinements, and design reviews with business and delivery teams
• Data analysis, testing support, and structured problem-solving
• Knowledge of Agile and hybrid delivery models
• Excellent communication, listening, and facilitation skills
• Ability to manage multiple tasks in fast-paced, international environments
• Fluency in Italian and English

• Stakeholder management
• Facilitation and workshop leadership
• Clear and structured communication
• SAP PI/PO
• SAP Integration Suite
• Cloud Integration on SAP BTP