Internal Audit

Location: Madrid, Spain Remote: Yes Job Schedule: Full time

Company Name: HITACHI ENERGY SPAIN, S.A.U. Profession (Job Category): Quality Management

GPQSS is looking for an Internal Audit & Certification Manager to join our global team. This role offers numerous opportunities for professional growth and development. You will:

• lead and coordinate the GPQSS Internal Audit Team, which is responsible for fostering a culture of safety and quality excellence across the organization’s entire value chain.
• provide a clear overview of the latest tools and approaches used for business process management across various functions within the global GPQSS organization.
• be responsible for planning, executing, and reporting on the GPQSS internal audit program, as well as supporting and overseeing BU GI initiatives.
• identify risks and controls, provide recommendations for improvement, and communicate findings to management and other stakeholders to maintain and continuously improve the GPQSS Integrated Management System.
• focus on quality and HSE standards, such as ISO 9001, ISO 45001, and ISO 14001, as well as applicable local legislation.
• stay up to date with industry best practices and regulatory changes, ensuring that our company consistently operates at the highest levels of efficiency and compliance.
• lead the external integrated certification process with third-party certification bodies and represent the company during corporate and external audits.
• join a global team that offers an excellent opportunity to develop and shape your role within the company.

• Support the development and execution of a global Customer Experience training strategy that contributes to business success.
• Gather insights and analyze data to identify skill gaps and prioritize high-impact learning initiatives.
• Design and enhance training programs that incorporate industry trends and innovative technologies.
• Help define and track key performance indicators to evaluate training effectiveness and business impact.
• Implement and optimize processes and tools to enable consistent and scalable training delivery worldwide.
• Build strong relationships with stakeholders to understand their needs and ensure alignment with organizational goals.
• Collaborate with subject matter experts to develop accurate, relevant, and engaging training content.
• Support communication strategies that increase awareness of and engagement with training initiatives.

• Bachelor’s or master’s degree in Engineering, Business Administration, Marketing, Communications, Education, or a related field.
• At least five years of experience in customer experience, marketing and sales, training, or learning and development.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders and subject matter experts.
• Hands-on experience in developing engaging training content and learning materials.
• Ability to assess training needs, gather and analyze feedback, and support the continuous improvement of learning programs.
• Knowledge of learning management systems, particularly Cornerstone, as well as digital learning tools.
• Fluency in written and spoken English; additional languages are considered an advantage.
• A proactive, collaborative, and adaptable mindset, with the ability to work effectively in a global environment.

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a work place where personal and organizational success grow together. The minimum salary for this position in Italy is starting from: 57300 €. The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures. Our benefits offering for this role generally include:

• Incentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model, Well-being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores).

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a [general inquiry form]() on our website. Please include your contact information and spe