Guest Experience Agent – Front Desk

Westin Hotels & Resorts in Milan is seeking a Guest Experience Expert to deliver memorable guest experiences across the full guest journey, from check-in to check-out, and to handle diverse guest requests. You will contribute to daily operations, complete reports, and showcase local highlights to guests during their stay.This non-management, full-time role...

A leading hotel chain in Italy is seeking a Receptionist responsible for daily operations and exceeding customer satisfaction. You will personalize guest experiences, handle complaints, and ensure efficient check-in/check-out processes. The ideal candidate has at least one year of customer service experience, excellent communication skills, and a degree in...

Bulgari Hotels & Resorts Milano is seeking a Front Desk Guest Services Associate to deliver outstanding service at the Milan front desk. You will manage check-ins/outs, PBX communications, and guest inquiries with a courteous, efficient approach. The role emphasizes accurate room inventory control and seamless coordination with all hotel departments. Ideal...

Armani Hotel Milano, situato nel Quadrilatero della Moda di Milano, offre un'esperienza intima con 95 camere e suite disegnate dall'autore. Il ruolo di Front Office si propone di custodire la prima impressione, accogliere gli ospiti e coordinare attività con i vari reparti.Questo ruolo richiede esperienza in hotel di alto livello, competenze linguistiche in...

Adecco cerca per conto di un prestigioso hotel 4 stelle nel centro di Milano una Front Desk Agent. La risorsa entrerà nel team Front Office, accoglierà gli ospiti e gestirà check-in/check-out, prenotazioni e attività di concierge, garantendo un servizio professionale e personalizzato.Si richiede esperienza in Front Office alberghiero, ottima conoscenza...

Meliá Hotels International is seeking a Front Desk/Guest Services professional to ensure exceptional guest experiences. You will personalize interactions, manage guest profiles, and support efficient check-in/check-out while maintaining billing accuracy.Requirements include advanced English and at least 1 year in customer service, with knowledge of hotel...

Royal Caribbean Group is seeking a Guest Services Officer based in Italy to warmly welcome guests and resolve requests at the Guest Services desk. The role requires hotel/guest service experience and proficiency in Italian, with a preference for knowledge of U.S.currency and payments. The officer will handle cash transactions, provide Sea Pass cards, assist...

Portrait Milano, parte di Lungarno Collection, cerca un Guest Assistant per il reparto Front. Verrà inserita in un team che cura l’esperienza degli ospiti dall’arrivo alla partenza, offrendo attenzione, eleganza e servizio personalizzato nel cuore di Milano.La risorsa dovrà accogliere gli ospiti, anticipare esigenze, fornire consigli su città e...

Royal Caribbean Group's Celebrity Cruises division seeks a Front Desk Manager to lead guest relations aboard the ship, ensuring premium service and seamless execution of experiences for every guest.The role requires strong hospitality, communication, leadership and organizational skills, with accountability for frontline operations, training, and guest...