Implementation Consultant

16 ore fa

pordenone, friuli venezia giulia, Italia Hudl Tempo pieno
Overview

As an Implementation Consultant for Hudl Sportscode, you enable elite customers in Italy and the Meds, Balkans & Middle East to maximize value from our analysis products. You will align cross-functional teams to customer goals, educate users, and capture feedback to shape product onboarding. Your work directly impacts adoption, satisfaction, and long-term success of subscriptions. This role offers collaboration across Sales, Support, and Education in a dynamic, customer-focused environment.

Retribuzione / Benefits
  • flexible vacation
  • remote work options
  • medical and retirement benefits
  • Employee Assistance Program
  • employee resource groups
  • timeout (meeting-free) days
Responsabilità
  • Align Sales and customers on short- and long-term goals
  • Educate customers and design onboarding workflows
  • Advocate for customer needs and provide product feedback
  • Collaborate with Support, Sales, and Education to surface insights and execute training strategy
Requisiti fondamentali
  • Proven customer-facing training experience
  • Strong communication skills and ability to adapt to different audiences
  • Ability to understand customer workflows and drive successful product adoption
  • Goal-oriented and driven work ethic
  • Team player with cross-functional collaboration
  • Problem-solving with attention to detail
  • Multilingual: fluent in English and Italian
  • Adaptability
  • Read-the-room communication
  • Cross-functional collaboration
  • Sportscode experience
  • Analytics interest ideally in sports
  • Tableau