Guest Experience Concierge – Front of House
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Soho House is seeking a charismatic Guest Service Agent in Rome to welcome members, manage check-ins/outs, and handle high-volume inquiries. You will use booking systems and emails to ensure an exceptional guest experience, delivering personal service with a friendly, professional demeanor.
You will engage with members to address questions about menus, hours, and amenities, and collaborate with the team to maintain a seamless, enjoyable atmosphere across Soho House venues.