Luxury Guest Experience Lead in Florence

Starhotels in Florence, Italy, is seeking a Guest Service Agent to be the first point of contact for guests at our complex hotels in Florence. You will manage check-in/out, respond to inquiries, and ensure a smooth front desk operation.The role requires fluency in Italian and English, a hospitality mindset, and strong customer service skills. Offer includes...

Panerai, part of Richemont, seeks a Senior Client Advisor to join the Florence boutique. You will be a key driver of the boutique's targets with significant autonomy and a focus on delivering unforgettable client experiences.Leveraging deep product knowledge and a sales-driven mindset, you will build lasting client relationships, lead events and client...

Borgo Lifestyle Group in Florence seeks an experienced Chef de Rang to manage a refined dining section at Saporium Firenze. You will guide guests through a curated experience, balancing timing, wine explanations and seamless teamwork with kitchen and service colleagues.Fluent in English and Italian, you bring a passion for hospitality, an eye for detail and...

Un prestigioso hotel toscano è alla ricerca di un Housekeeping Manager per gestire le operazioni quotidiane del reparto e garantire un servizio di alta qualità. Il candidato ideale deve avere esperienza in strutture alberghiere di alto livello, ottime capacità organizzative e una buona attitudine al lavoro di squadra. Responsabilità includono la...

Collegio alla Querce, Auberge Collection in Florence seeks a Front Office Manager to lead the front desk team through the guest journey, ensuring smooth daily operations and high guest satisfaction.The role requires strong leadership, deep knowledge of reception, concierge, guest relations and bell services, and fluency in English and Italian. The ideal...

Palazzo Tornabuoni in Florence is seeking a Guest Services Agent/Doorman to warmly welcome members and guests, assist with luggage, deliveries, and transportation, and maintain the entrance areas to the highest standards.The role requires fluency in English and Italian, a valid driving license, and prior luxury hospitality experience; fixed-term contracts...

The Excelsior, a Luxury Collection Hotel, Florence, is hiring through Hosco in Florence. Our Guest Experience Experts take initiative to guide guests through their entire stay, processing operational needs, addressing requests, and helping to create memorable experiences aligned with our luxury brand.Education required is a High school diploma or GED. No...

The Luxury Collection in Florence is seeking a Guest Service Support Expert to ensure smooth food and beverage operations at Piazza Ognissanti 3, Florence. The role emphasizes professional appearance, safety, and proactive guest service to enhance the dining experience.Full-time, non-management position with a focus on teamwork and delivering memorable...

Four Seasons Hotel Firenze in Florence seeks an experienced Assistant Director of People & Culture to lead daily P&C operations and work with the Director to shape strategic HR initiatives focused on guest-centered employee experience.You will collaborate with department heads, support recruitment and development, and position the property as an employer of...