CRM & Customer Engagement Lead — Hybrid (2 Days WFH)

20 ore fa

milano, lombardia, Italia Wolford Tempo pieno

Wolford in Milan is seeking a committed CRM & Customer Engagement Manager to drive the company’s CRM strategy, customer acquisition, engagement, retention and loyalty across all touchpoints. You will collaborate with Marketing, E-commerce, Retail, Digital and IT to optimize journeys, segment audiences, and deliver personalized communications while ensuring GDPR compliance.

The role balances analysis, project management and vendor coordination, with hybrid working options and a chance to shape a