Front Office Agent

2 giorni fa

treviso, veneto, Italia Hosco.com Tempo pieno

A Front Desk Agent provides receptionist and customer service duties to ensure guests have a pleasant experience. Some of their duties and responsibilities include to: 

 

  • Welcome, greet and appreciate guests for using the establishment.
  • Perform guest check-in and check-out duties.
  • Address guest’s needs and resolve their concerns and complaints.
  • Take online and phone reservations.
  • Collect guest information, including contact details and dates of their stay.
  • Assign rooms and hand out keys.
  • Prepare bills and take payments.
  • Take and pass on message to guests and act on requests in an efficient and prompt manner.
  • Good knowledge in PMS, Opera.
  • Fluency in Italian and English.

 

 

 

by helplavoro.it