Italy Operations Lead — Rider Experience
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Glovo is seeking an Operations Manager to lead a small team in Emilia-Romagna, Italy, ensuring regulatory compliance and fostering a strong rider experience during growth. You will manage rider acquisition, support, billing, and union relations while collaborating with global teams to align local operations with strategy.
The role emphasizes data-driven decision making, with proficiency in Excel and Looker, and requires fluency in Italian and English to coordinate across stakeholders and