Head of Technical Partner Management

8 ore fa

alessandria, piemonte, Italia Trend Micro Tempo pieno
Overview

In this role you lead TrendAI’s South-Eastern Europe Technical Partner Management, building and scaling a high-performing team that drives partner success and measurable revenue through proactive technical engagement. You set the regional vision, govern the operating model, and collaborate with cross-functional leaders to align with Europe-wide strategy. You’ll influence partner programs, executive engagements, and regional governance to deliver impact for partners and TrendAI. This is a strategic, hands-on leadership role at the intersection of technology and channel growth.

Retribuzione / Benefits
  • Competitive package
  • professional development budget
  • collaborative, cross-border team environment
Responsabilità
  • Own the South-Eastern partner engagement operating model end-to-end, ensuring technical ownership and outcomes from onboarding to renewal
  • Lead and coach the regional team to deliver performance through development plans and feedback
  • Identify and close performance gaps via targeted enablement and coaching
  • Balance regional coverage with cross-regional initiatives for maximum impact
  • Ensure each partner has a dedicated TPM with clear accountability and cadence
  • Track partner engagement quality and act on satisfaction metrics and feedback
  • Lead or co-lead executive engagements with high-value partners
  • Champion renewal readiness and partner technical satisfaction as key outcomes
  • Collaborate with North-Western TPM leadership to align Europe-wide strategies
  • Coordinate with Channel, Services, Solutions, and Product leadership to align with broader revenue targets
  • Represent the South-Eastern region in governance and planning forums
  • Recruit, onboard, and integrate new TPMs as the team scales
  • Design region-specific training and development plans with specialist teams
  • Develop specialist capabilities aligned to partner portfolio needs
  • Establish peer-learning and knowledge-sharing across the business unit
Requisiti fondamentali
  • 5+ years in technical partner management, channel engineering, solution architecture, or equivalent leadership
  • Direct people management experience with mentoring and performance management
  • Working knowledge of cybersecurity solutions (Endpoint, Cloud, Network, SIEM, threat intelligence)
  • Experience managing distributed, multi-region teams
  • Strong cross-functional influence and stakeholder management skills
  • Fluent in English
  • Cross-functional influence
  • Stakeholder management
  • Strategic thinking
  • Cybersecurity solutions knowledge (Endpoint, Cloud, Network, SIEM, threat intel)
  • Understanding of partner business models and service catalogues
  • Knowledge of partner ecosystems (e.g., Microsoft)