Front Office Manager — Guest Experience Leader

1 giorno fa

torino, piemonte, Italia Empresaconfidencial Tempo pieno

Empresaconfidencial is hiring a Front Office Manager for one of its properties in Europe. You will lead the front office and guest experience team to ensure a smooth, personal stay from booking to check-out, working closely with Housekeeping, Maintenance and Revenue.

Responsibilities include directing the reception and guest services, managing check-in/check-out processes, handling guest requests and reviews, coordinating with other departments, and driving upsell opportunities to grow ancillary