Assistant Manager

7 ore fa

bolzano, trentino alto adige, Italia SAN SONNEA Tempo pieno

To support the General Manager of our SAN SONNEA Lodge, we are looking for an experienced, dedicated and solution-oriented professional with excellent organisational skills and a strong passion for hospitality.

Your Tasks
  • Support the General Management with organisational, operational and administrative tasks
  • Act as a key liaison between General Management, department heads, guests and external partners
  • Contribute to strategic and conceptual projects as well as the implementation of quality standards
  • Prepare reports, statistics, meeting minutes and presentations
  • Support the planning and coordination of meetings, training sessions and internal events
  • Monitor and manage guest feedback, online reputation and quality management tools
  • Take responsibility for selected tasks in controlling and purchasing, depending on experience
  • Be actively involved in daily operations and coordinate cross-departmental tasks and projects
Your Profile
  • Professional experience in a comparable position within upscale or luxury hospitality
  • Excellent organisational skills, a structured working style and a hands-on mentality
  • Friendly and professional manner with excellent communication skills
  • High level of discretion, loyalty and responsibility
  • Confident use of common office software and hotel management systems
  • Team player with initiative, strong problem-solving skills and an exceptional service mindset
  • Very good command of English, German and Italian
What We Offer
  • A key role in one of the most exclusive luxury lodges in the Dolomites
  • A varied position with direct insight into the management and organisation of a 5-star luxury resort
  • Full-time position with long-term career prospects
  • Attractive salary including additional benefits
  • Personal working environment with short decision-making processes
  • Staff accommodation
  • Training opportunities and individual career development
  • Meals provided also on days off (breakfast, lunch and dinner)
  • Exclusive discounts on SPA treatments, products and stays within the SAN SONNEA Collection and partner hotels