SPA Concierge
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SPA RECEPTIONIST / FRONT OFFICE SPA 5*
Sogni di lavorare in un ambiente esclusivo e raffinato, dove ogni dettaglio è curato per offrire un'esperienza indimenticabile ai nostri ospiti? SPA 5 stelle lusso è alla ricerca di un/a SPA receptionist che condivida con noi la passione per l'eccellenza e l'ospitalità di lusso.
Posizione:
Per SPA 5 stelle lusso situata a Milano si cerca un* Spa Receptionist che, riportando al proprio Spa Manager, gestisca di:
- Accogliere calorosamente gli ospiti della SPA, offrendo un benvenuto eccezionale e garantendo un'ospitalità senza pari.
- Gestire le prenotazioni per i trattamenti e i servizi della SPA, assicurando un'esperienza fluida e senza stress.
- Fornire informazioni dettagliate sui trattamenti, i prodotti e le strutture disponibili, rispondendo a qualsiasi domanda con professionalità e competenza.
- Assicurarsi che le aree della reception e della SPA siano sempre pulite, ordinate e presentabili.
- Gestire le richieste speciali degli ospiti, personalizzando il servizio per soddisfare le loro esigenze uniche.
- Promuovere i prodotti di bellezza e benessere della SPA, offrendo consulenze esperte e suggerimenti personalizzati.
Requisiti:
- Esperienza pregressa in ruoli di reception o servizio clienti in spa/hotel di lusso.
- Ottime capacità comunicative e interpersonali, con un'inclinazione naturale per l'ospitalità e il servizio al cliente.
- Capacità di lavorare in un ambiente dinamico e ad alto ritmo, mantenendo sempre un atteggiamento positivo e professionale.
- Ottima padronanza della lingua italiana e inglese; la conoscenza di ulteriori lingue straniere sarà considerata un plus.
Si offre inquadramento full-time 40h settimanali
Sede di lavoro: Milano Centro
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