Director of Direct and OTA Distribution
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Lead the distribution strategy for Direct channels (booking engine, call center, brand website) and OTAs, optimizing channel mix, revenue, and distribution costs across the portfolio.
Key Responsibilities:
- Define the Direct & OTA distribution strategy in coordination with Revenue Management and E-commerce.
- Manage commercial and contractual relationships with major OTAs (Booking, Expedia, etc.), negotiating terms and visibility.
- Develop the direct channel (website, booking engine, call center) to increase the direct-booking share.
- Monitor channel KPIs (production, commissions, rate parity, conversion) and define action plans.
- Coordinate promotional campaigns and channel-marketing initiatives with Digital Marketing.
- Oversee rate parity and contractual compliance across all online channels.
- Demonstrate leadership, teamwork, organizational, and team-management skills.
- Fluent English, Italian, and a second language (French or German) is a plus.
- Willingness to travel.
Requirements:
- Degree in Economics, Management, or other STEM; a background in E-commerce is highly preferred.
- At least 7 years of experience in distribution/e-commerce roles at international top-tier firms.
- Knowledge of the hospitality industry.
- Strong knowledge of distribution systems (CRS, channel manager, booking engine) and OTA dynamics.
- Analytical and data-driven mindset.
- Fluent English.
- Leadership and cross-functional management skills.
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