Facilities Manager

We are seeking an experienced Facilities Manager to oversee comprehensive site operations and lead a high-performing team.

Responsibilities:

Leadership

• Manage and coach team members
• Develop and sustain a high-quality, well-motivated team
• Ensure high staff morale, trust, and work ethics
• Build and maintain an environment that supports teamwork, cooperation, and performance excellence
• Mentor and enable training & development of team members

Client/Stakeholder Management

• Proactively engage stakeholders to ensure on-site client expectations are met
• Build and develop effective client/stakeholder relationships across multiple organizational levels
• Serve as on-site key point of contact for Facilities in the client’s premises

Procurement & Vendor Management

• Ensure vendors are well-managed, delivering services on time and within budget
• Ensure vendor procurement processes comply with agreed client procurement guidelines and Jones Lang LaSalle best practices

Contracts Management

• Plan and manage all contracts to ensure professional delivery at appropriate costs
• Monitor contract expiry dates and initiate re-procurement when needed
• Continuously assess contracts to deliver best value to the client
• Finance Management / Cost Control / Profitability
• Actively ensure the site’s financial operations meet or exceed targets and control requirements, including the Jones Lang LaSalle Code of Ethics
• Ensure financial processes are followed at all times
• Health & Safety Management
• Ensure provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health, and safety standards

Site Operations Management:

• Ensure high-quality service delivery for soft and hard services
• Recommend continuous quality improvement practices and implement industry best practice operations
• Implement building procedures and performance measures, maintaining them consistently
• Ensure all Critical Environment (CEM) requirements are met
• Review existing operations regularly to reduce costs and improve operational standards

Risk Management:

• Ensure a property risk management program, including audits, is implemented and maintained
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Assist in developing guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct
• Achieve Key Performance Indicators and Service Level Agreements

Ideal Experience:

• Experience in facilities management
• Excellent interpersonal skills and ability to interact with a wide range of client staff and demands
• Knowledge of Occupational Safety requirements
• Strong PC literacy and proven ability to manage daily activities using various systems
• Demonstrated experience with continuous improvement initiatives (highly desirable)
• Knowledge of vendor management for specialized services
• Knowledge of critical facilities and understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller systems, Fire Protection systems, Mechanical & Electrical systems, BMS systems)
• Proven capacity to understand and interpret commercial contracts
• Budget management and financial analysis skills

Other Personal Characteristics:

• Strong communicator with good presentation skills; possesses strong verbal and written communication skills; active listener
• Fluent in Italian and English for written, verbal, and reporting purposes
• Passion for quality with an eye for detail to ensure best service delivery
• Self-motivated, confident, and energetic
• Ability to effectively handle stressful situations
• Flexible and able to adapt to rapidly changing situations
• Strongly goal-oriented with ability to focus on meeting all performance targets
• Team player able to cooperate and work well with others to meet targets
• Proven ability to initiate and follow through with improvement initiatives
• Exhibits honesty and trustworthiness

Stiamo cercando un/una Facilities Manager esperto/a per supervisionare le operazioni del sito e guidare un team ad alte prestazioni.

Responsabilità

Leadership:

• Gestire e guidare il team
• Sviluppare e mantenere un team motivato e di alta qualità
• Garantire elevato morale del personale, fiducia ed etica professionale
• Costruire e mantene