Field Customer Service Engineer

Installing and repairing filling and packaging machines, in field installations Carrying out routine scheduled maintenance work and responding to equipment faults Fitting new parts and making sure equipment is working correctly Dealing with emergencies, unplanned problems and repairs Documenting all inspections, maintenance, service work, and submitting paperwork in a timely basis Studying blueprints, schematics, manuals, and other specifications to install/set up machines or machine upgrades Consulting with engineering personnel to resolve unusual problems in system operation and maintenance Advising management regarding customer satisfaction, product performance, and suggestions for improvements Complying with and ensuring compliance with company health, safety and environmental policies Skills, Experience & Education Vocational training as a mechatronics technician or electrician, knowledge of aseptic filling machines Basic electric/electronic skills Strong customer orientation and excellent communication skills High level of commitment, motivation, willingness to learn, flexibility and willingness to work overtime Ability to report in a structured manner Good Italian and English language skills, written and spoken Minimum 5 years of experience in service/maintenance of automatic machines (mechanical, electric/electronic would be a plus) Competitive salary including compensation for overtime and travel expenses ~ A crisis-proof job in the system-relevant food industry ~ Extensive induction training, as well as good further training opportunities in the SIG Training Center ~ Opportunities for professional development ~26 days paid annual leave ~ A company car, also for private use, and a fuel card ~ Vacation and Christmas bonuses / or other Bonuses If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer‑centric solutions. Are you someone who can create new and better ways for the organization to be successful?

We offer
competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad
- a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it’s the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange. Phone: +49 246 279 1436 #