Incident Response Assistant
5 giorni fa
Italia
New York University (Berlin)
Tempo pieno
Gratuito con email o Google
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New York University is an equal opportunity employer and is committed to being a welcoming campus community that reflects and enacts the values of inclusion, diversity, belonging, equity, and accessibility that inform academic excellence. Employees in this organization are expected to contribute to diverse, equitable, inclusive, and accessible learning and working environments for our students, staff, and faculty.
Incident Response Assistant (part‑time, 10‑12 month contract) – Incident Response Assistants are on the front line to assist students with any emergencies that arise. They report to the Residence and Student Life Manager, liaising with campus health professionals, and the Facilities Office to respond in person to incidents, report incidents to the correct channels, complete an on‑call log at the end of each shift, write incident reports about any emergencies handled, meet with OSL staff once per week, assist with check‑in, orientation, and check‑out. During office hours, IRAs engage in front and back office tasks in the Office of Student Life and provide information and assistance to students, colleagues, visitors, and collaborators. IRAs ensure equitable and inclusive treatment of students and other stakeholders at all times.
Bachelor’s degree or progress toward a bachelor’s degree
Prompt and thorough communication in English; clear, objective, and thorough writing skills in English; ability to use Microsoft Office suite software. Bachelor’s degree in Italian, Psychology, Medicine, Social Work or related fields.
Preferred Certification/Other
Qualifications:
Fluency in English and Italian Preferred
Experience:
Priority will be given to those candidates who have experience in a school/university environment. Preferred Knowledge, Skills and Abilities : Willingness to respond in person to student emergencies when on call; customer service and life education‑oriented; clear, objective, and thorough written reports that colleagues can act on; Experience in providing excellent customer service NYU Florence is an equal opportunity employer committed to equity, diversity, and social inclusion.
Qualifications:
Fluency in English and Italian Preferred
Experience:
Priority will be given to those candidates who have experience in a school/university environment. Preferred Knowledge, Skills and Abilities : Willingness to respond in person to student emergencies when on call; customer service and life education‑oriented; clear, objective, and thorough written reports that colleagues can act on; Experience in providing excellent customer service NYU Florence is an equal opportunity employer committed to equity, diversity, and social inclusion.