Implementation/Configuration Analyst

We have an exciting opportunity for a Workday HRIS Analyst in our Milan office. The HRIS team sits within the wider HR function and is responsible for the configuration, administration, and optimisation of the Workday HCM platform across EMEA. The team partners closely with HR and business stakeholders to ensure the platform supports evolving people processes, maintains data integrity, and drives operational efficiency. This role reports to the Manager, HRIS EMEA, and plays a key part in delivering system enhancements, resolving issues, and supporting ongoing Workday performance across modules including Absence/Time-Off, Compensation, Performance/Talent, and Recruiting. Configure, test, and implement system changes and enhancements across the Workday HCM platform Design and maintain Workday business processes and system configurations to support evolving business needs Lead requirements gathering and prioritisation sessions with HR and business partners Manage and deliver configuration requests, building strong relationships with stakeholders across brands Troubleshoot and resolve both basic and complex system issues, providing end-user support as needed Maintain Workday system structures including supervisory organisations, EIBs, and transaction support Develop and deliver reporting requests, presenting insights clearly and effectively to stakeholders Lead or support HRIS projects, including configuration, testing, and process improvements Partner with HR to conduct recurring audits ensuring data accuracy and compliance across EMEA Identify opportunities to improve system functionality and operational efficiency, providing recommendations Maintain discretion and confidentiality of sensitive employee data at all times 2+ years of hands‐on Workday experience, including configuration and system support Strong understanding of HR processes and Workday HCM functionality Experience with reporting, data analysis, and Excel Experience with Workday business processes, calculated fields, or advanced reporting Strong problem‐solving skills with the ability to analyse and resolve complex system issues Excellent organisational skills and high attention to detail with a commitment to data accuracy