It Support

Skills Troubleshooting , Problem Solving , Help desk & ticketing systems , Windows & mac OS support , Basic Networking Description BCIC Swiss Gmb H | Best Connect International Company is looking for a (Full Time |On-site) "IT Support Specialist" in Italy. Responsibilities Provide 1st and 2nd level onsite IT support to end users Troubleshoot hardware, software, and network connectivity issues Install, configure, and support Windows operating systems and Microsoft Office applications Support business applications and IT-related user issues Configure and troubleshoot printers, peripherals, laptops, and desktops Perform preventive maintenance and basic remedial troubleshooting Maintain accurate ticket documentation and provide timely status updates Coordinate with internal teams and third-party vendors when required Support network, server, telecom, and other IT environments as needed Requirements Several years of experience in IT user support or service desk environments Strong knowledge of IT hardware, software, and troubleshooting