RC90426 Service to the Armed Forces

*The American Red Cross is currently seeking a Service to the Armed Forces (SAF) Specialist, Mobile at the Sigonella Italy Base. This position is part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time, approximately once every 18-24 months, and can be sent to any military base in the world. This role is eligible for relocation assistance. On post housing is and COLA is provided.*WHAT YOU NEED TO KNOW:Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.
S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC), and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments.Relationship Management and Community Outreach* Build strong and sustained relationships with military leadership, command staff, and installation partners.
* Conduct outreach through command briefings, education sessions, presentations, and one-on-one engagements.
* Increase Red Cross visibility using Armed Forces Network, base bulletins, social media, and approved local marketing channels.
* Represent the Red Cross at official functions, ceremonies, and community events.Volunteer Management* Manage all phases of the volunteer engagement cycle: recruitment, onboarding, training, supervision, recognition, and offboarding.
* Recruit and mentor leadership volunteers to support Red Cross program delivery across SAF/IS, Disaster Cycle Services, Training Services, and Blood Services.
* Utilize the Volunteer Connection platform to manage volunteer documentation, communication, and compliance.
* Promote a positive, inclusive volunteer environment aligned with Red Cross values.Service Delivery Management* Ensure consistent and high-quality delivery of Red Cross programs to service members, veterans, and their families.
* Supervise volunteer service delivery teams to ensure strong program impact and alignment with mission needs.
* Coordinate educational briefings, community workshops, and special events supporting SAF/IS objectives.
* Provide family support services including wellness check-ins, emergency communications, and referrals to community resources.
* Promote and implement International Services programs within the local community.Mobile Deployment Readiness and Operational Support* Serve as a deployable member of the SAF Mobile Team for a 6-month overseas assignment.
* Support U.
S. military operations across the Middle East, Africa, and Eastern Europe.
* Live and work on military installations, following all base policies, customs, and operational requirements.
* Maintain full deployment readiness, including required medical clearances, training certifications, and security standards.
* Support emergency, surge, and disaster operations as part of the Hero Care Network Contingency Team.
* Participate in readiness drills, maintain casework proficiency, and respond to emergency communications and crisis situations as needed.Financial and Reporting Management
* Monitor service delivery outcomes and ensure accurate documentation and reporting of program activities.
* Identify trends, assess service needs, and contribute recommendations for program improvement.
* Collaborate with Red Cross leadership on deployment feedback, staff mentorship, and onboarding support for mobile team members.
* Assist with travel coordination, logistics, and reporting as needed for mobile deployments.
Emergency Communication Casework (SAF Hero Care Network Services)
* Facilitate the delivery of emergency communication messages and related support services to military members and their families.
* Coordinate and conduct follow-up services with clients and ensure all activities are logged and documented.
* Maintain operational awareness by updating rosters, unit contacts, and case logs in alignment with mission guidelines.
* Support contingency operations during high-volume events and serve as the local liaison for Hero Care casework.WHAT YOU NEED TO SUCCEED:

Education:
Bachelor's degree required or equivalent combination of education and related experience required.

Experience:
Minimum 5 years of related experience or equivalent combination of education and related experience required.Managerial

Experience:
N/A\\
* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be subst