Night Shift Operations Manager

Job Category Rooms & Guest Services Operations Schedule Full Time Located Remotely? Position Type Management Pay Range EUR 35000 annual salary Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Education And Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. Monitoring Property Operations Monitors and ensures compliance with all Guidelines to Operations. Ensures employees are working in a safe environment. Manages all period-end inventories. Supporting Profitability and Revenue Goals Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days. Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues. Supporting Human Resources Activities Promotes participation in property safety-related programs. Keeps employees informed regarding new operational procedures, standards, or programs. Creates incentives that will promote better service and profit for the property. Assists operations manager in processing employee payroll weekly. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.