Cards Operations Manager

5 ore fa

Milan, Lombardy, Italia ING Tempo pieno
ING Bank N.V. is seeking a Cards Operations Manager to lead end-to-end card operations across debit, credit, prepaid and business cards in Italy. You will govern the operations value chain, drive continuous improvement and data-driven initiatives to improve service quality and customer outcomes. xlwpduy

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You will coordinate with Product, IT, Data, Risk, Compliance and external partners to ensure regulatory alignment, resilience and timely remediation, while fostering a customer‑led, AI‑aware culture.