Strategic Service Delivery Director, Telco
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Singtel Group in Milan, Italy, is seeking a Service Delivery Director to lead end-to-end delivery of telco and ICT services, ensuring projects meet deadlines, budgets, and SLAs while aligning with regulatory standards.
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The role spans service management, project governance, operations, and people leadership, focusing on ITIL/ISO 20000, vendor management, xysqume risk control, and continuous improvement to support enterprise and wholesale customers.