Italian Meta Creators Support Representative w/ Relocation Package

22 ore fa

Rome, Lazio, Italia Cbtalents Tempo pieno

Rome, Metropolitan City of Rome Capital, Italy



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Job Openings Italian Meta Creators Support Representative w/ Relocation Package


About the job Italian Meta Creators Support Representative w/ Relocation Package

Position: Customer Service Representative – Meta Creators Support


Description:
Are you passionate about online advertising, social media, and helping creators thrive? We are urgently hiring Customer Service Representatives to join a leading team supporting content creators on one of the world’s most innovative platforms. This role is based in Lisbon, Portugal, and includes a comprehensive relocation package to make your move easy and stress-free.


If you’re tech-savvy, empathetic, and eager to work in a fast-paced, collaborative environment, this is the opportunity for you


Key Responsibilities:



  • Provide support to content creators and influencers using Meta and Instagram tools.
  • Assist with subscription management, account troubleshooting, and technical queries.
  • Offer expert guidance on marketing tools and platform features.
  • Conduct outbound calls to ensure customer understanding and satisfaction.
  • Identify trends and resolve issues for small and medium-sized business clients.

Requirements:



  • Native or fluent Italian speaker with fluent English.
  • Strong communication skills, both written and verbal.
  • Previous experience in customer service or a related field is a plus.
  • A proactive, solution-focused mindset with excellent multitasking abilities.
  • Flexibility to work rotating shifts (Monday to Sunday).

Why You’ll Love It Here:



  • Relocation Support: Includes a flight to Lisbon and assistance with accommodation.
  • Competitive Compensation Package:

    • Base salary, meal allowance, and additional benefits.
    • Christmas and holiday allowances paid in monthly installments.


  • Health Insurance: Coverage from day one of your contract.
  • Career Development: Comprehensive training and opportunities for growth. xysqume
  • Workplace Perks: A supportive, international environment with a dynamic team.