Junior IT Service Manager: Logistics

3 ore fa

Magliano in Toscana, Tuscany, Italia Reply Tempo pieno

Reply is seeking a Junior IT Service Manager to act as the main client interface for logistics solutions, handling escalations, incident reports, and service reviews.

Competenze, Esperienza, Qualifiche: se possiede i requisiti giusti per questa opportunità, si candidi oggi stesso.

You will monitor contract performance, drive data-based improvements, and lead support teams to meet SLAs in an ITIL-aligned environment. xysqume

The role emphasizes customer success, cross-functional collaboration, and ongoing service improvement across logistics technology platforms.