Reservations Manager

5 ore fa

Anacapri, Campania, Italia Hosco.com Tempo pieno

WeareonthelookoutforapassionateandprofessionalReservationsManagertojoinJumeirahCapriPalaceforthesummerseason2027.


Non aspetti a candidarsi dopo aver letto questa descrizione: per questa opportunità è previsto un elevato volume di candidature.

Themaindutiesandresponsibilitiesare:

  • Overseethedeliveryofinternalandexternalservice,quality,andcommercialperformancesasperCentralReservationsKPIobjectives.
  • Workcloselywiththeteamtomaximizerevenueopportunitiesandreduceoperationalinefficiencies.
  • Attendmeetingsrelatedtoreservationsandsharerelevantinsightsonperformanceandtrends.
  • Monitorautomatedreservationservicestoensureoptimalcapacityandresolveanyservicedegradation.
  • Monitorandfollowuponguestcomplaints,ensuringrelevantsolutionsareprovidedbycoordinatingwithotherdepartments.
  • Ensuretrainingofnewcolleaguesinthedepartmentandhotelsisplannedandscheduledinadvance.
  • Overseeallaspectsofpeoplemanagement,includingdevelopment,targetsetting,reviews,andperformance.
  • Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.
  • ActintheabsenceoftheDirectorofReservationsandperformotherdutiesasrequiredbymanagement. xysqume
  • Actasapointofcontactforreservationswithexternalpartners,managingandmaintainingrelationships.