Italy Sales Administration Manager

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects.

Aumenti le sue possibilità di ottenere un colloquio leggendo la seguente panoramica di questo ruolo prima di candidarsi.

Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

Within the Commercial Department based in Italy and reporting to the Italy Head of Sales, the Sales Administration Manager will be responsible for managing orders for the global activity in our subsidiary in Italy, from order entry through to delivery, supporting the Retail and Wholesale channels and insuring information flows between local teams and HQ.

Key responsibilities
of the Sales Administration Manager are, in close collaboration with the Sales Administration Corporate Department :End-to-end management of export orders, from order entry to delivery and invoicingCoordination with clients, and transport providers to ensure smooth order fulfilmentMonitoring stock levels, product allocations, and batch freshnessOversight of regulatory compliance and sanitary registrations for perfumes and cosmeticsManagement of payment follow-up, debt collection, and coordination with the accounting department on receivables and reconciliationsJob Description:Sales administration and coordinationOversee and manage day-to-day operations to accelerate sell-outSupport the sell-in process and listings for new product launchesDevelop and maintain a communication calendar (including product launches) across distribution channelsEnter orders and ensure accuracyManage batch freshnessSend order confirmations to clientsManage order preparation requestsSupport key account management (masterdata maintenance, updated price lists)Coordinate with warehouses, clients, and transport providers to ensure smooth fulfilment and deliveriesManage claims and disputes in coordination with internal local teams and HQHandle invoicingProvide regular reporting to the sales department and clientsProvide regular sales performance reportings and forecasts to management and relevant stakeholdersStock and allocation managementMonitor stock levels and allocated productsSupport commercial planning, forecasts, and business reporting using available systemsRegulatory and compliance follow-upMonitor regulatory compliance and sanitary registrations for perfumes and cosmetics within the region.
Coordinate requirements with Marketing and suppliers; anticipate registrations for new products.
Ensure process rigor, traceability, and alignment with internal controls and brand standards.
Payment follow-upManage debt collectionSend payment reminders before due datesFollow up on overdue paymentsReconcile accounts with the accounting departmentResponsibilities are not exhaustive and may evolve depending on projects.
Candidate Profile:With a background in business and/or administration, you have at least 5 years of experience in Sales Administration within a commercial and international environment, ideally in the luxury industryAnalytical skills and result orientationStrong team spirit and excellent interpersonal skillsOrganized, responsive, autonomous, and adaptableExperience working with ERP systems and proficiency in Microsoft Office SuiteLanguage: fluent in Italian and EnglishPermanent position, starting from the beginning of January 2027 Diptyque is committed to diversity in all its forms and considers each application carefully. xlwpduy At Diptyque, we unleash your imagination and creativity and support your personal and professional development within a committed and talented team united in a shared adventure.