Junior Digital Service Manager

8 ore fa
Genoa, Liguria, Italia Reply Tempo pieno

Reply is seeking a Junior IT Service Manager in Genova to act as the main client interface for logistics solutions.

Tutte le competenze, le qualifiche e l'esperienza necessarie per un candidato di successo sono elencate nella seguente descrizione.

You will manage escalations, produce incident reports, and lead service review meetings with clients and suppliers. xysqume

You will monitor contract performance, identify enhancements, and support renewals based on data, while overseeing first- and second-line teams to meet SLAs in an ITIL-aligned environment.


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